Cookie policy
Last updated 25 September 2026.
This policy explains how the Olleco online store uses cookies and similar technologies. It should be read with our privacy policy.
What cookies are
Cookies are small text files placed on a computer, phone or other device when a website is visited. Similar technologies, such as pixels, tags and local storage, can perform related functions. In this policy, “cookies” includes these technologies where appropriate.
Cookie categories
| Category | Purpose |
|---|---|
| Strictly necessary | Required for core functions such as security, basket, checkout and saving privacy choices. These cannot generally be switched off through the cookie tool. |
| Preferences / functionality | Remember choices and settings to provide enhanced functionality. This store does not currently set any cookies in this category. |
| Analytics | Help us understand how visitors use the store, identify errors and improve performance, and see which marketing brought visitors to the site. These only operate after you have consented. |
| Marketing | Measure and improve advertising and may be used to build a profile of interests or track activity across sites. These only operate after you have consented. |
Your choices
When you first visit the store, the cookie banner lets you accept or reject non-essential cookies and, under “Manage settings”, make more detailed choices. Strictly necessary cookies operate without consent where permitted by law. You can change or withdraw your choice at any time using the cookie settings link, which also appears in the footer of every page. Withdrawing consent does not affect processing carried out before withdrawal.
You can also control cookies through your browser settings. Browser menus change regularly, so use the current help pages for your browser:
- Chrome: support.google.com/chrome
- Safari: support.apple.com
- Edge: support.microsoft.com
- Firefox: support.mozilla.org
Blocking some cookies may affect the basket and checkout, which need the strictly necessary cookies below to work.
Third parties and current cookie list
The table lists each cookie or technology this store uses, who provides it, what it is for, how long it lasts and whether information is transferred outside the UK.
| Cookie / technology | Provider | Purpose | Category | Duration | Outside the UK? |
|---|---|---|---|---|---|
| .Olleco.Ecommerce.Session | Olleco | Keeps your basket, checkout details and order reference together during your visit. | Strictly necessary | Removed after 2 hours of inactivity | No |
| .AspNetCore.Antiforgery.* | Olleco | Protects the forms on this site against cross-site request forgery. | Strictly necessary | Until you close your browser | No |
| CookieControl | Civic Computing (UK) | Stores the cookie choices you make in the banner so we do not ask again. | Strictly necessary | Up to 90 days | No |
| _ga | Google Analytics | Distinguishes visitors so we can count visits and see which pages are used. | Analytics | 2 years | Yes. Google may process data in the USA and other countries. |
| _ga_* | Google Analytics | Keeps the state of your current visit for Google Analytics. | Analytics | 2 years | Yes, as above. |
| WhatConverts tracking script | WhatConverts | Records how you arrived at the site and which pages you viewed, so we can attribute orders and enquiries to the marketing that brought you here. Loaded only once you accept analytics cookies. | Analytics | Set by WhatConverts; see its privacy policy | Yes. WhatConverts is based in the USA. |
| _fbp | Meta (Facebook) | The Meta Pixel. Distinguishes visitors so we can measure the results of Facebook and Instagram advertising and show Olleco adverts to people who have visited the store. Loaded only once you accept marketing cookies. | Marketing | 3 months | Yes. Meta may process data in the USA and other countries; see its cookies policy. |
| _fbc | Meta (Facebook) | Records that you arrived from a Facebook or Instagram advert, so the order can be attributed to it. | Marketing | 3 months | Yes, as above. |
| Cardstream payment page | Cardstream | The card payment form is served by Cardstream within the checkout. Cardstream may set cookies needed to take the payment securely; see its privacy policy. | Strictly necessary | Set by Cardstream | Refer to Cardstream |
Address lookup at checkout is provided by Google Places. When you type into the address finder, the text you type is sent to Google to return suggested addresses. This does not load a Google script or set a cookie on your device.
This store does not use Google Ads, Google remarketing, Hotjar or LinkedIn tags.
Changes and contact
We may update this policy when technologies or legal requirements change, and will revise the date at the top when we do. Questions can be sent to enquiries@olleco.co.uk or to the privacy contact shown in our privacy policy.